Umid Muradli
Building systems that reduce effort.
I lead IT technicians and build practical systems that simplify workflows, reduce repetitive work, and help teams keep operations running smoothly.
About
Hi, I'm Umid Muradli — a Computer Science graduate and Lead IT Desktop Support V at Tesla, leading a team of nine IT technicians. My work combines hands-on technical problem solving, team coordination, and helping technicians develop their troubleshooting skills.
I enjoy building practical systems that reduce repetitive work, make operations easier to manage, and turn messy workflows into reliable tools. My background includes automation, infrastructure support, and scripting, with interests in technical operations, systems optimization, AI-assisted tooling, and helping teams work more effectively.
Outside of work, I enjoy traveling, playing games, building LEGO sets, and exploring interests that keep me curious and hands-on.
Selected Projects
Practical builds, team projects, and problem-solving work that connect software with real use.
A Python-based bot focused on useful server features, automation, moderation-style utilities, and interactive commands. Built with practicality in mind.
A collaborative full-stack web project that gave me experience across frontend, backend, database work, and deployment-style thinking in a team environment.
A computer vision project using Python and OpenCV with live video processing, helping me strengthen debugging, technical reasoning, and implementation skills.
A team project in C focused on core file system concepts and low-level systems work. It helped strengthen my understanding of how software interacts more directly with underlying system behavior.
This page highlights selected work. Some projects are intentionally left out due to privacy, collaboration, or other sharing limitations.
Core Strengths
Leading a team of nine IT technicians through day-to-day support work, with a focus on coordination, mentoring, and shared problem solving.
Using scripting and practical tooling to reduce repetitive work, improve workflows, and build useful solutions.
Approaching problems methodically, identifying root causes, and working toward reliable solutions in real-world environments.
Looking for practical ways to make systems, workflows, and daily operations more efficient and easier to manage.
Experience
Leading a team of nine IT technicians supporting operations at Tesla. Combining hands-on technical troubleshooting with day-to-day team coordination, mentoring, and helping technicians build ownership of technical problems. Bringing an automation and process-improvement mindset to support workflows and team effectiveness.
Supported IT operations in a fast-paced enterprise environment, with responsibilities that included technical troubleshooting, end-user support, software license management, and helping keep day-to-day systems and workflows running smoothly. This role strengthened my ability to solve problems under pressure, work across operational needs, and contribute to reliable technical support at scale.
Built leadership, customer communication, and team coordination skills while managing day-to-day operations and helping customers in a high-volume environment.
Worked on hardware and software troubleshooting for consumer devices while building foundational support and technical service skills.
Education
B.S. in Computer Science
A.S. in Computer Science
Beyond Work
Outside of work, I enjoy traveling, playing games, building LEGO sets, and spending time on interests that keep me curious, hands-on, and always learning in different ways.
Contact
If you'd like to connect about opportunities, projects, or shared interests in technology, feel free to reach out.
Contact Me